Accessibility Statement

This is an accessibility statement from Goyard SA.

GOYARD ST HONORE is committed to improving the accessibility and usability of its website and we therefore adhere to several available standards and guidelines.

This accessibility statement applies to the Goyard website.

Compliance status

The Goyard website (https://www.goyard.com) is partially compliant with the French General Accessibility Improvement Standard, RGAA version 4.1, due to the non-compliances listed in the "Test results" section below.

Test results

The compliance audit performed by Access42 shows that the website is 82% compliant with the French RGAA version 4.1. guidelines.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliances

[3.1] Information is conveyed by colour or shape only;
[3.2] [3.3] The contrast of some text and/or interface elements is not sufficient;
[7.1] Some JavaScript functions are not compatible with assistive technologies;
[9.1] Some pages have an incorrect heading structure, such as missing or improperly defined headings;
[10.7] Visual focus indicators are not sufficiently contrasted and/or are deactivated;
[11.1] Some form fields do not have a correctly linked label;
[11.5] Fields of the same type are not grouped together;
[11.9] Some form controls have incorrect labels;
[11.10 – 11.11] Input aids are missing and/or not appropriate for fields requiring a specific format, and/or mandatory fields are not correctly indicated, and/or error messages are not linked to the relevant fields;
[12.1] There is no alternate navigation system to the navigation menu;

Exemptions for disproportionate burden

N/A

Content not within the scope of the accessibility requirements

The CAPTCHA MTCAPTCHA system (third-party service, without interference);
The Amasty form module;
The Fotorama carousel;

Preparation of this accessibility statement

This statement was prepared on 10 October 2024.

Technologies used for website development

HTML5
CSS
JavaScript

User agents, assistive technologies and tools used to check content accessibility

Web pages were tested with the following combinations of web browsers and screen readers:

Firefox 133 et NVDA 2024.4
Firefox 133 et JAWS 2024
Safari 17.6 et VoiceOver (macOS 14.6)
Chrome 129 et TalkBack (Android 13)

The accessibility assessment was conducted through manual testing, assisted by tools such as dedicated CSS stylesheets, the HeadingsMap and Web Developer Toolbar browser extensions, and Color Contrast Analyser.

Website pages evaluated for compliance

Homepage (https://www.goyard.com/us_en/)
Legal information (https://www.goyard.com/us_en/legal-information-us)
Accessibility (https://www.goyard.com/us_en/accessibility/)
Contact (https://www.goyard.com/us_en/distant-sales-us)
FAQ (https://www.goyard.com/us_en/frequently-asked-questions-us/)
Search result (https://www.goyard.com/us_en/catalogsearch/result/?q=bags)
Account login (https://www.goyard.com/us_en/customer/account/login/)
Account creation (https://www.goyard.com/us_en/customer/account/create/referer/)
Store locator (https://www.goyard.com/us_en/stores/)
Emblematic Canvas (https://www.goyard.com/us_en/goyardine-an-emblematic-canvas)
Bags (https://www.goyard.com/us_en/bags.html)
Duchesse Marie Caroline (https://www.goyard.com/us_en/sac-duchesse-marie-caroline-pm.html#DUCHESPMLTY01CL03P)
After sales service (https://www.goyard.com/us_en/after-sales-service-us/)

Feedback and contact information

GOYARD ST HONORE is committed to taking all necessary steps, within a reasonable timeframe, to ensure that people with disabilities can access the information and functions they need. This commitment applies regardless of whether the content is exempt from accessibility requirements.

If you experience any difficulty accessing our content, please contact us at [email protected]. We will do our best to provide assistance promptly, including offering accessible alternatives or delivering the information in another format.