Terms and Conditions of Use

1. Who are we?

GOYARD ST HONORE, a simplified joint stock company with a capital of 142,315.73 Euros, registered in the Paris Trade and Companies Register under number 582 031 373, whose registered office is located at 16 Place Vendôme 75001 Paris, France ("GOYARD") is the publisher of the website accessible at https://www.goyard.com ("the Website").

2. Object

The purpose of these general conditions of use is to define the conditions of access and use of the Site.

3. Access to the Site and its contents

The user acknowledges having read these terms and conditions and undertakes to comply with them. Access to the Site is free.

The user of the Site acknowledges that he/she has the necessary skills and means to access and use this Site.

GOYARD makes every effort to provide users with available and verified information or tools, but cannot be held responsible for errors, lack of availability of functions or the presence of viruses on its site.

The Site is accessible 24 hours a day, 7 days a week.

However, the Website publisher cannot be held responsible for discontinuities in the Website and its services, whether voluntary or not. In addition, for maintenance reasons, the site editor may interrupt the site and will endeavour to give users prior notice.

The information provided by the website publisher is for information purposes only and does not exempt the user from additional, personalised analysis.

The user undertakes not to interfere with or interrupt the normal operation of the site.

The user undertakes not to commit any act for commercial, political, advertising or any other form of commercial solicitation, including the sending of unsolicited e-mails.

The user undertakes not to collect, use or process any personal data of other users. The user undertakes, when requested, to provide only complete, accurate and up-to-date information about him or herself.

4. Online personalisation service

Goyard offers online personalisation simulation for a selection of products via its marquage configurator, accessible on Goyard.com (Menu -> Personalisation, or click on the dedicated "Online personalisation" link, accessible from the page featuring the items covered by this service). 

Our online marquage configurator strictly offers personalisation simulation. The actual purchase of the personalised product is to be made in-store only.

5. Intellectual property

The content of the Site, the general structure as well as the software, texts, animated or non-animated images, photographs, sound, know-how and all other elements composing the Site are the exclusive property of the publisher or of third parties who have granted him the necessary rights.

Any total or partial representation of this Site by any person whatsoever without the express authorisation of the publisher is prohibited and would constitute an infringement punishable by the articles of the Intellectual Property Code.

The same applies to any databases appearing on the Site which are protected by the articles of the Intellectual Property Code.

The distinctive signs of the Website publisher and its partners, such as domain names, brands, names and logos appearing on the Website are protected by the Intellectual Property Code.

Any total or partial reproduction of these distinctive signs made from the elements of the Site without the express authorisation of the publisher is therefore prohibited.

Consequently, the user is forbidden to take any action that may directly or indirectly infringe the publisher's intellectual property rights.

6. Responsability

The user uses GOYARD's services under his exclusive responsibility.

The Website publisher cannot guarantee the accuracy, completeness or timeliness of the information published on its Website.

Consequently, the user acknowledges that he/she uses this information under his/her exclusive responsibility.

No warranty is given other than those expressly given in these terms and conditions. In particular, no guarantee is given as to the performance, availability and accessibility of the Site.

GOYARD may only be held liable on the basis of an obligation of means in the event of a proven fault by the user, under the conditions of common law, on account of direct and foreseeable damage suffered by the user.

In addition, we remind you that our products are sold exclusively at our sales counters and through our site (distant sales) at https://www.goyard.com/fr.

Thus, any purchase made outside our networks is made at the buyer's risk.

7. Security

GOYARD makes its best efforts, in accordance with the rules of the art, to secure the service in view of the complexity of the Internet. It cannot guarantee absolute security.

The user accepts the characteristics and limits of the Internet.

The user acknowledges that he/she is aware of the nature of the Internet network and, in particular, of its technical performance and the response times for consulting, querying or transferring information data.

The user undertakes to inform GOYARD of any failure of the service.

The user is aware that the data circulating on the Internet is not necessarily protected, particularly against possible misappropriation.

The user agrees to take all appropriate measures to protect his/her own content, data and/or software from contamination by viruses on the Internet.

8. Applicable law

These terms of use are governed by French law.

This applies to both substantive and formal rules, notwithstanding the place of performance of substantive or ancillary obligations.

Last Updated : February 29, 2024